How Much Should IT Support Cost for a 50-Person Construction Company?

Pricing for managed IT support varies significantly based on scope, complexity, and location. For a 50-person construction company in the UK, here's what realistic managed IT support typically costs and what factors drive those costs.

Typical Pricing Range

**£3,000 to £7,000+ per month** (for a 50-person construction company)

This translates to approximately **£60 to £140 per user per month**, depending on service levels and infrastructure complexity.

What Drives the Cost?

1. Infrastructure Complexity

**Simple environment (office-based, standard devices):**

**Complex environment (multiple sites, specialised equipment, cloud infrastructure):**

2. Support Level (SLA)

**Standard Support (Business Hours, 4-hour response):**

**Premium Support (24/7 monitoring, 1-hour response, dedicated TAM):**

Construction often requires extended hours support due to site work and project deadlines.

3. Cybersecurity Requirements

**Basic (standard antivirus, firewalls):**

**Enhanced (EDR, advanced threat protection, security training):**

Construction firms increasingly face cyber attacks targeting project data and financial information.

4. Compliance & Data Protection

**GDPR compliance management:**

**Industry-specific requirements:**

Breaking Down a Typical Package

For a 50-person construction firm, here's what £4,500/month typically includes:

**Core Services:**

**Infrastructure Management:**

**Security:**

**Support:**

Construction-Specific Considerations

Mobile Workforce

Construction teams work on sites, not just offices. Budget for:

Project Data Security

Construction projects contain sensitive information:

Equipment & Hardware

Construction environments are tougher on IT:

Integration Needs

Budget for integrations with:

Questions to Ask Potential Providers

1. **"What's included in your monthly fee?"**

- Some providers nickel-and-dime for extras

2. **"How do you support mobile and remote workers?"**

- Critical for construction

3. **"What happens if I have an emergency at 2am?"**

- Ask about out-of-hours support

4. **"Can you manage our specific project management tools?"**

- Not all IT providers are familiar with construction software

5. **"What's your incident response time?"**

- 4 hours vs 24 hours makes a big difference

6. **"Do you offer security training?"**

- Important for protecting sensitive project data

Cost-Saving Tips

Red Flags

Making the Decision

The cheapest IT support isn't always the best value. A £3,000/month provider who delivers poor response times will cost you far more in lost productivity than a £5,000 provider with excellent service.

At Assured IT Group, we work with construction companies across the UK. We understand your specific needs – from site connectivity to project data security – and we price accordingly. Every quote includes clear scope, guaranteed response times, and fixed monthly costs with no surprises.