Privacy Policy
Last updated: 1 January 2026
1. Introduction
Assured IT Group ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
Assured IT Group is the data controller responsible for your personal data. Our registered address is 155 Hookfield, Harlow, CM18 6QN. For data protection enquiries, contact us at info@assureditgroup.com.
3. Information We Collect
We may collect: name, email address, phone number, company name, job title, IP address, browser type, and any information you provide through our contact forms or service desk communications.
4. How We Use Your Data
We use your data to: respond to enquiries, provide IT services, send relevant communications (with consent), comply with legal obligations, and improve our services. We process data on the lawful bases of consent, contractual necessity, and legitimate interest.
5. Data Sharing
We do not sell your data. We may share information with trusted service providers who assist in delivering our services, subject to appropriate data processing agreements. All third parties are required to respect the security of your data and treat it in accordance with the law.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Client data is typically retained for the duration of the service agreement plus 6 years.
7. Your Rights
Under UK GDPR, you have the right to: access your personal data, rectify inaccurate data, request erasure, restrict processing, data portability, and object to processing. To exercise any of these rights, contact info@assureditgroup.com.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
9. Contact
For questions about this policy or your personal data, contact us at info@assureditgroup.com or write to us at 155 Hookfield, Harlow, CM18 6QN.